• Christmas and New Year
• Certain special events such as the El Gouna Film Festival
Mandatory one-time cleaning fee for one (1) cleaning done before your stay included a fresh set of towels and linens: €35/stay
Mandatory one-time cleaning fee for one (1) cleaning done before each stay for the Sheraton Plaza large apartment for 2-4prs included a set of fresh towels and linens: €69/stay
Check-in is a time agreed between 3PM. Check-out is a time agreed between 9AM-12PM. Outside of these hours is on a case-by-case basis and subject to additional fees for late/early check-ins and/or check-outs.
Fees for early check-ins / late check-outs (outside of regular hours) covering costs for arranging keys with security, extra gas and staff time, extra trips for visiting guests the following day for checklist, etc; €20 per check-in/check-out + an extra days stay needs to be booked accordingly.
All apartments are freshly cleaned and delivered with one-set of fresh linens and towels upon check-in.