Good terms makes a happy mind
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PAYMENT TERMS - CANCELLATION TERMS - HOUSE RULES
The great advantage using these well known rental platforms is that the payments are secure for both us and the customer renting an apartment via Apartments in Hurghada.
When you make an inquiry on this website, once we have agreed on the final price which is always done prior to actual booking, we will direct you to one of the mentioned platforms to make payment or to our local team in either UK and/or Hurghada and take things from there.
It is of the outmost importance to us that our customers feel comfortable, safe and secure when making a payment for a booking.
If you want to pay using FlipKey, you will automatically be protected via TripAdvisors Payment Protection programme.
PayPal is available and can also be used when you book via FlipKey/TripAdvisor, 9Flats AirBnB, Wimdu, Booking.com or 9Flats.
All rental platforms that we work with accepts all major credit cards.
Wire transfers and payments using Bitcoins available upon request.
Ethereum, Litecoin, Dogecoin, Dash, Namecoin available upon request.
Cash payments locally to our team in Hurghada is available for medium and long term rentals but initial minor payment must be done beforehand using one of the mentioned payment methods above.
Our cancellation policy is set from moderate to flexible on all platforms:
FlipKey Cancellation Policy
Booking.com Cancellation Policy
AirBnB Cancellation Policy
Wimdu Cancellation Policy
9Flats Cancellation Policy
Final price might vary depending on length of stay and will be confirmed prior to actual booking.
• All payments made prior to arriving
• Check-in time is between 10AM-5PM
• Final price might vary depending on length of stay and will be confirmed prior to actual booking
• Minimum stay is 3 nights
• Additional mandatory cleaning cost of £15 is added to the rental cost
• You will be asked for a copy of your passport sent by email before check-in- The passport copy must be exactly in the name of the person who carried out the booking and payment for fraud prevention.
• For direct bookings with us, any cancellations made 30 days, or less, are non-refundable.
• For direct bookings with us, any no-shows, are non-refundable.
• For rentals under 61 nights, water and electric are included
• For long term rentals (62+ nights), water and electric fees are added on top of the monthly fee
• If you book a welcome pack or or pay for private transfer this can be paid when paying for the stay
• WIFI credentials will be provided during check-in or you can get it from security at Tiba Resort.
The WIFI is provided by the building developer so unfortunately, we can't take any responsibility of reliability or speeds.
Should not the WIFI be available, we have mobile routers that will be provided to you so you gain smooth access to WIFI throughout your stay.
Buying a SIM-card for mobile WIFI in Hurghada is very cheap.
As an example, buying a Vodafone 6GB data card is only 80 EGP (£3.30) (€3.90) ($4.50).
For more information:
Click here full information about our WIFI.
• Smoking is allowed on the patio/balcony but never inside
• No parties and cleanliness required
• Guests are being held responsible for all damages and any damages must to be compensated before check-out
• Inspection of unit is mandatory
• No unmarried Egyptian couples or unmarried Egyptian/European couples you need to have at least an Orfi, unmarried European couples are allowed with no restrictions but must be in accordance with local laws
• Max two persons in each apartment unless otherwise agreed beforehand
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